Terms and Conditions

1. Our Services

Davidson Detail provides auto detailing services, including exterior wash, interior cleaning, waxing, ceramic coatings, and paint correction, performed as a mobile service at your address. Specific services, pricing, and packages are as listed on our website or quoted directly to you.

2. Booking and Scheduling

Appointments can be booked through website booking, phone, or email. We’ll confirm your appointment time and location. Please provide accurate contact and vehicle information so we can prepare properly.

3. Cancellations and Rescheduling

We ask for at least 24 hours’ notice to cancel or reschedule an appointment. Cancellations made with less notice, or missed appointments (“no-shows”), may be subject to a cancellation fee of $50.

We reserve the right to reschedule appointments due to severe weather, safety concerns, or circumstances beyond our control, at no charge to you.

4. Payment

Payment is due upon completion of service, via Square/Stripe. Prices are as quoted at booking; additional charges may apply if your vehicle requires significantly more work than expected (e.g., excessive pet hair, biohazard cleanup, heavy staining), and we’ll let you know before proceeding.

All sales are final once service is rendered, except as described in Section 7 (Satisfaction).

5. Your Responsibilities

Before your appointment, please:

• Remove all personal belongings, valuables, and loose items from the vehicle. Davidson Detail is not responsible for lost, damaged, or missing personal items left in the vehicle.
• Disclose any pre-existing damage, aftermarket modifications, or fragile/delicate surfaces (e.g., cracked trim, loose upholstery, prior paint damage) before we begin work.
• Ensure we have safe, reasonable access to the vehicle and, for mobile service, access to a nearby water source and power outlet if required for the service.

6. Service Limitations

Detailing can significantly improve the condition of a vehicle, but we cannot guarantee:

• Complete removal of deep-set stains, odors, or permanent discoloration
• Restoration of severely worn, faded, or damaged surfaces to “like-new” condition
• Results on pre-existing paint damage, rust, or upholstery tears

We’ll always communicate realistic expectations before starting work, and we may decline to service a vehicle that is unsafe or unreasonably hazardous to work on (e.g., biohazards, pest infestations).

7. Satisfaction and Re-Dos

If you’re not satisfied with a service, please contact us within 24 hours of completion so we can review and, at our discretion, offer a re-clean of the affected area. We do not offer cash refunds for completed services except where required by law.

8. Limitation of Liability

To the extent permitted by law, Davidson Detail is not liable for:

• Pre-existing damage or wear to your vehicle
• Damage arising from undisclosed defects (e.g., already-loose trim that detaches during cleaning)
• Indirect, incidental, or consequential damages related to our services

Our total liability for any claim related to a service is limited to the amount you paid for that service.

9. Website Use

Content on our website (text, images, logos) is owned by Davidson Detail or used with permission and may not be copied or reused without our consent.

10. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of Williamson County, Tennessee.

11. Changes to These Terms

We may update these Terms from time to time. The “Effective Date” above reflects the latest revision. Continuing to use our services after changes means you accept the updated Terms.

12. Contact Us